Get BMW to add an oil cooler to my 335?

How do I get BMW to add an oil cooler to my 2007 335. They added them from the factory post March build cars. Mine was fitted February and they're giving me a hard time about adding it. Other users have stated that BMW retrofitted the cooler for no charge except they have to sign a waiver.

Any thoughts?

So what did the waiver say? Was it something like, "BMW takes no responsibilities if this non factory specification part does any damage to your engine or car in general". This is the gist of normal waivers say. Think about it, if your engine dies while under warranty because you do not have an oil cooler, then you may be able to get a brand spanking new engine free of charge. you may be able to generally retrofit an oil cooler onto your car after the warranty expires. You just bought a 335i. You have the money. do not risk something this trivial.

Write to or call BMW, and not the dealership.

Ask the dealer to have the District Manager meet you at the dealership to discuss. They have to do this by policy if you ask it. Talk directly with the district manager. Be polite and stress what a good buyer you're, and they'll do it.

It's pretty hard to have BMW do anything once you bought the car. I have had three BMW's.
Unless the part in question is related to safety or exposes them to some kind of liability they most likely won't do it.

If you do have a failure caused by the missing oil cooler your dealer, with OK from higher up agent could get the ok to fix the problem and install the oil cooler under waranttee..but that is a long shot.

Find out how much the parts are, purchase them and attempt it yourself if its not too hard. Or you may have a independent BMW shop install it for you.

Wilson is the only person I have ran into on answers that has a brain. Wilson is right. Just ride out the warranty, then add it. If you really want it now, I could talk to one of the techs at the dealership you go to. Ask them if its worth it, and how 'helpful' it really is. I doubt it'll do a whole lot for the car. I'll go a step more and say the car is most likely better without it.

Call the one number in your owner's manual. BMW at that number are the only ones who can authorize that procedure. As for talking to a "District Manager" they usually do not talk to the general public/customers directly.

Call BMWNA at 831 1117. BMW is only retrofitting the oil cooler to certain three series cars that have the SPORT package. This is because they feel that sport package drivers may practice more 'spirited' driving than a non sport owner. but, you may want to be able to have the cooler retrofitted to your car, paid by BMW.

If you call BMWNA and speak to a agent, they may decide to escalate the assert to New Jersey Call center is in Columbus, OH, corporate it's NJ If they do, you're going in the right direction. If your assert is escalated to the home office, a Sr. agent should be giving you a call about your car. they're usually useful, particularly to holders with new BMW's. I could explain that you plan on using your car to go up big hills while hauling lots of passengers. They can authorize a dealership to install the cooler at no charge if they feel there's a need.