Nobody would've entered a volvo showroom unless a lobotomy had been already performed on them. A dealer may issue a simple reimbursement for the procedure.
I've never bought a Volvo so I would not know about to get the lobotomy free of charge.
I'd certainly get a lobotomy if I bought a Volvo although, if it were not free.
I'd rather have a bottle in front of me than a frontal lobotomy.
BMW drivers are knobheads, Volvo drivers just get up Jeremy Clarksons nose, good for Volvo drivers if they can do that with no effort.